Effective Date: January 2025
At Memphis Cookie Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us in any way.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, sign up for updates, or contact us, we may collect:
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Your name
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Email address
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Phone number
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Shipping address
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Payment information (processed securely by third-party providers)
Technical Data
When you browse our website, we may collect:
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IP address
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Browser type and version
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Pages visited
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Time and date of visit
This is used for analytics and to improve our website experience.
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Respond to your messages or inquiries
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Send order updates or promotional emails (if you opt in)
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Improve our products, services, and website
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payment Information
All payment transactions are processed through secure third-party platforms (e.g., Square, PayPal, Cash App). We do not store or have access to your full credit card details.
Cookies & Tracking
Our website may use cookies to:
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Remember items in your cart
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Analyze site traffic
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Improve your browsing experience
You can disable cookies in your browser settings, but some site features may not work properly.
Third-Party Services
We may use third-party tools for payment processing, marketing, email newsletters, or site analytics. We partner with reputable companies and these providers are required to protect your data and comply with privacy laws.
Your Rights
You have the right to:
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Request access to the personal data we have about you
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Ask us to correct or delete your data
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Opt out of marketing emails at any time (unsubscribe link provided)
To exercise any of these rights, contact us at [email protected]
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
Data Security
We use appropriate measures to protect your personal information, including secure servers and encrypted communications. However, no system is 100% secure, and we cannot guarantee absolute protection.
Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page with the revised date at the top.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact:
📧 [email protected]
📞 731-451-3338
🏠 Memphis, TN